Return Policy

Return Policy FAQ

Q: What is your return policy?
A: Due to the nature of our products, we do not accept returns or exchanges. All sales are final. This policy ensures the safety and integrity of our natural, eco-friendly formulations.

Q: Can I return an opened or used product?
A: Unfortunately, we cannot accept returns on any products, whether they have been opened or not. We are committed to ensuring all products remain hygienic and safe for all customers.

Q: What if I received the wrong product?
A: If you received an incorrect product, please contact us immediately at [email or phone number]. We will arrange to send you the correct item at no additional cost.

Q: What if my item arrived damaged?
A: If your order arrives damaged, please contact us within 48 hours of receiving the product. Provide photos of the damage along with your order number, and we will issue a replacement for the damaged item.

Q: Can I exchange a product?
A: We do not offer exchanges at this time, as all sales are final. Please review your order carefully before completing your purchase.