Shipping Policy FAQ for Mommy & Me Natural Remedy
Can’t find an answer to your question? Click here to get in touch.
Translation missing: en.accessibility.collapsible_content_title
How long does it take to process my order?
All orders are processed within 2-3 business days. Once your order is processed, it will be shipped, and you will receive a confirmation email with tracking information.
What are your shipping options?
We offer standard shipping, which typically takes 5-7 business days within the continental U.S. Expedited shipping options are also available at checkout for an additional cost.
Do you offer international shipping?
Yes, we do offer international shipping. Shipping times and costs will vary based on your location and will be calculated at checkout. Please note that customs fees and import taxes may apply, which are the responsibility of the customer.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier’s website.
What if I haven’t received my order?
If you haven’t received your order within the estimated shipping time, please contact us at [email or phone number] with your order number. We will help track your package and resolve any issues.
Do you offer free shipping?
We offer free standard shipping on all orders over [insert amount, if applicable]. For orders under this amount, shipping fees will be calculated at checkout.
Can I change my shipping address after I place my order?
If you need to change your shipping address, please contact us immediately at [email or phone number]. We will do our best to update your address, but once an order has been processed or shipped, we may not be able to make changes.
What should I do if my package arrives damaged?
If your package arrives damaged, please contact us within 48 hours with photos of the damaged package and products, along with your order number. We will arrange for a replacement to be sent.
Do you ship to P.O. boxes or APO/FPO addresses?
Yes, we do ship to P.O. boxes and APO/FPO addresses. However, shipping times may be longer for these destinations.